AIDA AI SMS

SPEED IS THE
BUILT FOR
READY IN SECONDS
Step 1: Select Your Tone
Choose the linguistic style, punctuation choice, and emotional feel of your automated messages.
- Warm & Welcoming: Friendly, polite, and enthusiastic. Perfect for family-owned or local service businesses
- Direct & Professional: Crisp, efficient, and straightforward. Ideal for B2B, legal, medical, or highly structured teams.
- Urgent & Ready: Action-oriented, reassuring, and immediate. Specially designed for emergency services like 24/7 plumbing or towing.
Step 2: Select Your Perspective
Define the identity and voice AIDA assumes when texting your clients.
- The Helpful Assistant (Third Person): Texting as an office receptionist or digital coordinator scheduling on behalf of “the team.”
- The Business Collective (First-Person Plural): Speaking natively as a unified unit using cohesive “We/Us/Our” phrasing.
- The Solo Specialist (First-Person Singular): Representing a dedicated owner-operator talking directly to a customer using “I/Me/My.”
Step 3: Select Your Primary Goal
Tell AIDA exactly how to handle the call-to-action (CTA) to close the conversation.
- Drive Inbound Phone Calls: Get the customer info first, then push them to dial your number immediately to lock in the job.
- Lead Capturing & Hand-off: Keep them engaged on text, gather their project requirements, and prep a warm lead for you to step into.
- Informational Filtering: Answer hours, locations, and capabilities automatically to answer FAQs and filter out non-buyers
POWER-USER FEATURE:
COMPLETE
Feature Focus
Coming Soon
Never. Thanks to our Human Intercept Rule, the moment you send a manual text through the app, AIDA automatically stands down so you can talk to your customer naturally.
AIDA reads from your secure Business Profile. She only states absolute facts regarding your services, service areas, and operational guidelines. If a customer asks a question outside her scope, she gracefully escalates the thread directly to you.
You can select our “Mute Until Escalated” preference. AIDA will handle normal queries silently in your app feed without buzzing your phone. If a customer requests a live agent or tries to schedule a complex booking, she instantly triggers a high-priority push alert straight to your phone.