Below you will find some examples of how many local businesses
are currently asking for reviews from their customers.
A negative review is not the end of the world. In fact, many studies have shown that customers are suspicious of businesses that only have positive reviews. Only having positive reviews makes some consumers think that the reviews are fake or purchased. A negative review can also give potential customers an idea of what situation, products or services to avoid - steering them towards a better experience.Get Started Now!
Keep an email sign-up sheet on the checkout counter. Offer discounts, tips, exclusive offers, etc to those who sign up. Create a way that you can mark the customers who seemed really happy with your service.
Target those customers with emails asking for a review. Be sure to include a link to your business’s listing on different sites where the customers can leave your business a review.
Dear Patron (or Customer Name),
On behalf of (name of company), I would like to personally thank you for your business. We appreciate the trust you place in our company and strive to achieve excellence for you and all of our customers.
If you had a pleasant experience with us, please share it with others. Leave us a review on one of the following sites:
If by unfortunate circumstances you had a bad experience with us, we would like you to reply to this email. I will personally respond with a solution.
Please let us know if we can enhance our service to you in any way.
(name of business owner)
Print some business cards that have your business information on them AND that have a call to action asking for a review like “Did you have a great experience? Leave us a review today!” Include a shortened link to your Google listing or your Yelp listing on the cards and hand them out to happy customers.
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