Frequently Asked Questions:

What you want to know about Local Splash

Click on a question below to find out more about our products and services.



What is Local Splash and how can it help my business?
Local Splash specializes in Local SEO, helping businesses improve their online visibility by optimizing listings on platforms like Google, Yelp, and Bing. We focus on driving local traffic to your business.

Back to top


How does Local SEO differ from traditional SEO?
Local SEO is designed to optimize your online presence for local searches, ensuring customers in your area can easily find your business. Traditional SEO focuses on ranking websites globally, while Local SEO focuses on getting your business found by people near you.

Back to top

How long does it take to see results with Local Splash?
Results can start to appear in as little as 14 days, though full optimization may take up to 60 days. Timelines vary depending on your industry and competition.

Back to top

Can Local Splash help me even if I don’t have a website?
Yes! We offer a MySite, a fully optimized site designed for businesses without a website to help you appear in local search results.

Back to top

How do I track my progress?
You can track your performance through our client dashboard, which provides insights into your visibility, leads, and customer interactions.

Back to top

Can I add more locations to my service?
Yes, simply contact your Account Manager to add additional locations.
Back to top

Does Local Splash offer Google Ads and Facebook Ads management?
Yes, we offer pay-per-click (PPC) management for Google Ads and Facebook Ads, helping expand your reach and target specific audiences.

Back to top

How do I improve my online reputation?
We list your business on major review platforms and provide tools to encourage satisfied customers to leave positive reviews.

Back to top

What is a Google Guaranteed campaign?
A Google Guaranteed campaign places your business at the top of search results for specific services. It also adds a Google-backed guarantee badge, building customer trust.

Back to top

What are Google Posts?
Google Posts are short updates, promotions, or offers that appear on your Google Business Profile. They help engage customers with fresh content.

Back to top

What is MySite, and how does it work?
MySite is our SEO-optimized website for businesses without a site. It includes your business information, photos, and services to help you appear in local search results.

Back to top

How do I expand my service area?
We recommend expanding your geographic reach through PPC campaigns on platforms like Google and Facebook, allowing you to target specific locations and audiences.
Back to top

How does Local Splash handle social media marketing?
While our main focus is Local SEO, we help businesses set up and optimize their profiles on platforms like Facebook and Instagram. We also offer Facebook Ads for additional exposure.

Back to top

What if I need to pause or cancel my service?
Local Splash doesn’t require contracts, so you can pause or cancel your service anytime. Contact your Account Manager to discuss options.

Back to top

Why am I receiving text messages from Local Splash?
Local Splash sends text messages to keep you informed about important updates, reminders, or actions related to your account and services. If you’ve opted in for notifications or are working with us on a campaign, we may reach out via SMS. If you have any concerns or wish to manage your preferences, please contact our support team.

Back to top

Do you offer client support in Spanish?
Yes, many of our Client Support members are fluent in both Spanish and English and can address any questions or concerns you may have.

Back to top

How does Local Splash target local customers?
We optimize your business listings to appear in local searches. This includes using geo-specific keywords to ensure you are found by people in your area.

Back to top

Can Local Splash help with existing websites?
We focus on Local SEO but can assist in improving your online presence even if you have an existing website. For businesses without a site, we offer our MySite service.

Back to top

Why is online marketing crucial for my business?
90% of consumers search online for local services, and most begin their search on Google. Having an optimized online presence is essential to ensure your business is visible to potential customers.
Back to top

How can I increase my visibility?
We recommend combining Local SEO with paid search strategies like Google Ads or Google Guaranteed. This ensures your business appears in both organic and paid results.

Back to top

Can I manage my own Google Ads or Facebook Ads?
Yes, but our experts can help set up and manage targeted PPC campaigns to maximize your return on investment and reach specific customers.

Back to top

How does Local Splash stay updated with Google algorithm changes?
Our team continuously monitors updates to Google’s algorithms, ensuring our strategies remain effective and compliant with best practices.

Back to top

What support does Local Splash offer?
We provide ongoing support via chat, email, and phone. Clients also have access to our reporting tools, helping them track their SEO performance.

Back to top

Can Local Splash help improve my reviews?
Yes, we list your business on major platforms like Google and Yelp and offer tools that encourage positive reviews from satisfied customers.

Back to top

What are the benefits of using Google Ads?
Google Ads help target specific keywords and geographic areas, allowing you to reach customers searching for your services. It’s a great way to boost traffic and generate immediate leads.

Back to top

How do I know if Local SEO is working for my business?
You’ll see improvements in local search visibility, more calls, and increased foot traffic. You can track these metrics through our client dashboard.

Back to top

strong>How does Local Splash handle negative reviews?
We provide tools to monitor and manage your reviews, allowing you to respond to customer feedback and maintain a positive online reputation.

Back to top

Can Local Splash help businesses in competitive industries?
Yes, we optimize your listings for highly competitive search terms, focusing on both organic and paid strategies to improve your visibility and attract more customers.
Back to top

Does Local Splash require a long-term contract?
No, we don’t require long-term contracts. You’re free to adjust or cancel your services at any time.

Back to top

What metrics does Local Splash use to measure success?
We track lead generation, local search interactions, organic traffic, and customer reviews to measure the effectiveness of your SEO campaign.

Back to top

Can I integrate my Local Splash account with my existing systems?
Our services integrate with major platforms like Google, Yelp, and Bing. We also provide analytics through your dashboard, offering comprehensive insights into your SEO performance.

Back to top

What makes Local Splash’s service unique?
Our focus on Local SEO and business listings ensures your business is optimized for local searches, which drives more traffic from potential customers in your area.

Back to top

How do I set up automated Google Posts?
Through your dashboard, you can enable automated Google Posts, allowing us to post regular updates and promotions for your business.

Back to top

What is Facebook Ads, and how does it help?
Facebook Ads allows you to target specific demographics and behaviors, ensuring your business reaches the most relevant audience.

Back to top

What is the difference between Google Business Profiles (Google Maps), Google Ads, and Google Guaranteed?
“Google Business Profiles are a natural, organic channel where you may gain and increase visibility for your business on Google Maps – whether it’s on your customers’ desktop or mobile devices. You are not charged for any clicks, views, or leads generated from your Google Business Profile local maps listing.

Google Ads provides you and your business an additional channel where your business may gain even more visibility. Google Ads is a paid ads product, specifically, a pay per click type of product. Whenever a customer finds and clicks on your ad, you are already charged for that click. No matter what sort of action the customer takes after that click, such as browsing your website, reviewing your services/pricing, you are already charged for that click – even if the customer hasn’t called you just yet.

Google Guaranteed is also a paid ads product similar to Google Ads but instead, Google Guaranteed is a pay per lead type of product. Once your customer finds your Google Guaranteed ad, they can click on it, review the services, look at the images, visit your website – you won’t be charged for it at all. It is only when your customer decides to call the unique tracking phone number on the ad that you will be potentially charged for that phone call lead. I say “potentially” because you only pay for leads that are relevant to your business and valid per Google’s own policies.”

Back to top

Do I need to use another dashboard to manage Google Guaranteed ads?
No. The Local Splash Dashboard contains all your leads from all sources including those from Google Guaranteed. In some scenarios, call recordings may be missing from Local Splash Dashboard and still available in Google Guaranteed.

Back to top

Can I get access to the Google’s own Google Guaranteed dashboard directly?
We can provide you access to view the Google Guaranteed dashboard. To get access, you’ll need to have a Google Account, such as a GMail or Google Workspace account.

Back to top

Why isn’t my Google Guaranteed ad showing up even though all documentation/background successfully passed and the ad was already activated?
If your Google Guaranteed ad is not appearing in the search results during normal business hours, it may be due to how Google temporarily paused your ad to ensure that your desired budget is spent as evenly as possible throughout the month.

Back to top

How can I improve my ad visibility on Google Guaranteed ads?
Your visibility is determined by several factors that help Google match your businesses with your customers.

For example:

  • Your proximity to potential customers’ locations
  • Your review score and the number of reviews you receive
  • Your responsiveness to customer inquiries and requests
  • Your business hours
  • Whether or not Google received serious or repeated complaints about your business”

Back to top

Can Local Splash help businesses in rural areas?
Yes, we optimize your business for searches in any location, including rural areas, ensuring you’re found by customers near you.

Back to top

What ongoing improvements does Local Splash provide?
We continually optimize your business listings, monitor search performance, and adjust strategies based on the latest SEO trends and updates.

Back to top



Generate 10x More
Leads Today

Get A Quote