All posts by Steve Lyons

Creating and Claiming Your Google Business Profile

Google Business Profile (GBP) is an invaluable tool for businesses looking to manage and optimize their presence on Google Search and Maps. Local search visibility is essential, and optimizing your business profile listing can significantly improve your online presence and attract more customers.

Finding Your Business Name

Before starting the optimization process, you must create or claim your Google Business Profile. Begin by searching for your business name on Google. If your business already has a listing, you must claim it. 

If not, you can create a new one by visiting and signing up for a new account. Remember to use your official business name, as it appears on your legal documents and storefront sign.

Having trouble creating or claiming your Google Business Profile?

Don’t navigate it alone; Local Splash’s expert team is ready to assist you.

Filling Out Essential Information

Once you have created or claimed your business profile, it’s time to provide accurate and up-to-date information. Fill out the essential details, such as:

  • Business Name: Ensure that it matches your legal name and signage.
  • Address: Include your complete street address, city, state, and postal code.
  • Phone Number: Include the primary business phone number and, if applicable, a secondary number.
  • Hours of Operation: List your regular business hours and update them as needed for holidays or special events.
  • Category: Choose the category that best describes your business to help with search results.

After entering the necessary information, you must verify your business through a validation process. Google commonly uses postcards to confirm that your business exists at the provided address, but it may use other methods like video verification. 

Unsure about the essential details to include in your profile?

Let Local Splash’s professionals guide you through the process.

Optimizing Your Google Business Profile Description

When optimizing your Google Business Profile description, it’s crucial to keep it professional and engaging. A well-written description can improve your business visibility on Google Maps and in the Local 3-Pack search results. Here are some tips to help you optimize your description effectively:

First, ensure your description is concise and informative. Briefly mention your core products or services and highlight any unique selling points that set you apart from your competitors. Keep it short, preferably under 250 characters, while conveying your message.

Secondly, include relevant keywords related to your business industry or niche. This is essential for SEO and helps Google understand your business better. However, avoid keyword stuffing, resulting in a poor user experience and negatively affecting your ranking. Focus on seamlessly integrating the keywords within the text for a natural flow.

Furthermore, tailor your business description to your target audience. Speak to your customers’ interests and needs, and use a tone of voice that resonates with them. This helps create a connection with your potential customers, making them more likely to engage with your business.

Lastly, make sure your description is up-to-date and accurately reflects your current business offerings. Update it as necessary to keep potential customers informed. Regularly updating your Google Business Profile helps maintain your ranking in search results.

By following these guidelines, you can create an effective, professional, and searchable description for your Google Business Profile, improving your visibility in Google Maps and local searches.

Struggling to craft the perfect business description?

Our team at Local Splash can help you create a compelling and effective description.

Choosing the Right Categories and Attributes

Understanding Primary and Secondary Categories

Selecting the appropriate primary and secondary categories for your Google Business Profile is directly tied to your business appearing in relevant search results. The primary category is the main category that represents your core offering, while secondary categories describe additional services or products you provide. 

To make the most of your listing, carefully consider which categories best represent your business. You can select up to nine secondary categories alongside your primary category, which allows for greater visibility in searches related to your services.

Not sure about the best category for your business or which attributes to select?

Local Splash’s seasoned experts can help you make the right choices.

Assigning Appropriate Business Attributes

In addition to categories, adding the right business attributes will further enhance your Google Business Profile. Attributes provide more specific information about your establishment, such as accessibility, amenities, and payment options, to give potential customers a clear idea of what to expect. These details make your listing more appealing and increase the likelihood of being found in relevant search results. To optimize your profile:

  1. Review the list of available attributes in the Google Business Profile dashboard.
  2. Select attributes that accurately represent your business and its offerings.
  3. Regularly update your attributes to ensure the information remains accurate and relevant.

By carefully selecting your primary and secondary categories and assigning appropriate business attributes, you can optimize your Google Business Profile and elevate your visibility in local searches, ultimately driving more traffic to your business.

Google Business Profile and Local SEO

Importance of NAP Consistency

In Local SEO, NAP consistency (Name, Address, and Phone number) is one of the most essential components to get right. Ensuring that your business information is accurate, consistent, and up-to-date across the web helps search engines like Google understand your business location and what products or services you offer. 

Your NAP consistency directly impacts your local search rankings and visibility. If your NAP is inconsistent, search engines may have difficulty connecting your business profile to relevant searches, ultimately hurting your local SEO performance. 

To maintain NAP consistency, regularly audit your online presence to ensure your NAP is consistent on all platforms and directories. Correct any inconsistencies or discrepancies you find during your audits.

Concerned about maintaining NAP consistency across platforms?
Local Splash is here to ensure your business details are consistent and accurate.

Leveraging the Power of Local Search

Local search is becoming increasingly important for businesses as it helps rank on search results in your area and attract customers who are nearby and actively looking for your products or services. By optimizing your Google Business Profile, you’ll increase your local SEO relevance and strengthen your online presence.

Optimizing Your Google Business Profile: Key Strategies

Visuals in Google Business Profile: Visual elements like photos and videos significantly elevate a profile’s appeal. Businesses should use authentic, high-quality images that genuinely represent their offerings. Conversely, videos should be concise, engaging, and in line with Google’s guidelines. Maintaining a consistent visual style, updating content regularly, and ensuring all visuals are optimized for SEO is crucial.

Listing Products and Services: Through the Google My Business account, businesses can add detailed product information, complete with images. Additionally, listing all services offered is essential, providing descriptions and, if applicable, prices. For establishments like restaurants, keeping menus updated is vital.

Leveraging Client Reviews: Encouraging genuine customer feedback is pivotal. Request reviews when you meet with customers in person, via follow-up emails after their purchase, or call-to-action buttons on the business website. Equally important is the timely and professional response to positive and negative reviews, showcasing appreciation or offering solutions when needed.

Google Posts for Enhanced Visibility: Regular updates, be it promotions, news, or other relevant content, can be shared via Google Posts to keep the audience engaged. These posts should incorporate quality visuals and be written with concise, keyword-optimized copy. Monitoring the performance of these posts through Google My Business Insights can provide valuable insights, helping businesses refine their posting strategy.

Does my website matter in my Google Business Profile?
Absolutely! Let Local Splash show you how your website can enhance your profile’s effectiveness.

More Data through Google Insights

Insights for Google Business Profile offers your business a comprehensive view of how customers find and interact with your profile on Google Search and Maps. Key features include:

  • Profile Discovery: Insights reveal how customers find your profile, whether through direct searches (using your business name or address), discovery searches (searching for a category, product, or service you offer), or branded searches (related to your brand).
  • Platform Breakdown: The tool distinguishes between customers discovering your business via Google Search or Google Maps.
  • Customer Actions: Insights track customer behaviors after finding your profile, such as visiting your website, requesting directions, or making a phone call.
  • Phone Call Data: This section provides data on when and how often customers called your business through the listing, offering trends by day of the week or time of day.
  • Business Reputation: Insights might provide subjective customer opinions about the ambiance or offerings for restaurants or cafes, like being known for notable cocktails.

By leveraging these insights, businesses can better understand customer behaviors and optimize their Google Business Profile for enhanced visibility and engagement.

Overwhelmed by the data from Google Insights and unsure how to leverage it?
Local Splash’s team can help you harness the power of these insights for your business.

Putting it into Action

Optimizing your Google Business Profile is pivotal in enhancing your online visibility, especially in local searches. The steps outlined above — from maintaining NAP consistency to understanding the nuances of local SEO — are essential in ensuring your business stands out and attracts the right audience. 

While the process might seem cumbersome, it’s essential if a business wants to achieve a solid online presence. If you need expert assistance or further clarity on these aspects, the knowledgeable team here at Local Splash is always ready to guide you. Reach out today for additional guidance.

Feeling overwhelmed with optimizing your Google Business Profile?
Local Splash is here to simplify the process and ensure your business shines online.

How important is your domain to your business?
You may think as long as you have a great website and useful services, people will visit your site, right?

Well, not so fast…

Your domain name is the key factor of your website. It wouldn’t be an understatement to say it could make or break your business, so it is imperative you choose a domain that works for you.

That’s where we can help.

Choosing a domain name is more of an art than an exact science. So here are some tips and tricks we recommend following when choosing the best domain for your business. This will ensure your customers get the right first impression, that your brand is clearly defined, and your SEO is performing to the best of it’s ability.

Brandable over Generic
Using unique keywords vs keyword stuffing

Choose a domain that best represents your company, your services or your ideals.

Using Niche Keywords
A keyword/service in your domain can be great for SEO, but be wary of keyword stuffing!

The Golden Ratio
Shorter domains are more memorable. The best domains average around 11-12 characters. Once you go over 16-20 you start to lose your identifiable brand.

Avoid Hyphens & Numbers
Sometimes it’s unavoidable for the sake of a brand. But sticking to letters only is the best method to staying memorable with your domain.

Easy To Pronounce/Type
Whether you’re giving your website out over the phone or helping someone to find it, you want to avoid any chance of a mistake. Sometimes you only get one shot!

Top Level Domains (TLD’s) & Extensions
Your first option should be to check if your domain is available with .com – but don’t be afraid to venture into other extensions. You can sometimes find the domain you want using .net, .org or .pro as another option.