Local Splash makes its appearance on the Inc. 5000 list of America’s fastest growing private companies for the fourth year in a row! The list is the result of Inc.’s annual study encompassing the multitude of public businesses and hidden champions; niche technology firms, infrastructure providers, and B2B companies. By promoting the virtues of continual innovation, learning, and improving communication skills, Local Splash has sustained a high level of growth and success. We’ve maintained our place on the list through a team effort.
Search engine technology is the equivalent of a modern arms race, with tremendous resources and some of the brightest mathematicians on the planet working on a daily basis to improve internet search results. Companies like Google and Microsoft (Bing) are heavily invested in providing quality results for search inquiries, constantly updating their technology to weed out efforts to “game” the system. Most of this activity is conducted with a high degree of secrecy. As a result, Local Splash’s technical staff rarely has time to celebrate previous achievements, constantly monitoring, absorbing and implementing the latest changes to search engine optimization technologies.
Despite the challenges of the past year, including a physical move to a new location, Local Splash’s sales force has nearly doubled in size. A focus on improving the training process for new team members has resulted in a new hire’s successfully landing their first client before they even get to the floor. This confidence building methodology is paying fantastic dividends. At the same time, sales has worked hard to heighten our brand visibility and expand Local Splash’s outreach to the public with online profiles and a high degree of operational transparency.
When our clients deal with Local Splash, they are talking to real people who are interested in promoting THEIR business. Our client support department is tasked with fielding questions, providing answers and maintaining relationships. As our business grows, client support and operations have to develop new processes to improve communication, anticipate issues and find cost-effective solutions. These tests are an ongoing endeavor as technology changes and our client base grows.
Our place on the Inc. 5000 list indicates we’re meeting these challenges! Working together, Local Splash continues to experience a high degree of growth as a premiere search engine optimization service provider. From mom & pop shops to national chains, plumbers to pet stores, with a big serving of pizza parlors thrown in for seasoning, Local Splash helps businesses appear on the first page of local search results.
Google Plus Local is Google’s own social network, so having a merged Google Plus Local page means you can leverage the benefits of social media to communicate with both existing and prospective customers. We know you aren’t the average, ordinary business owner, so here are some types to leverage the social features of Google Plus to show your users/customers/prospects how amazing you are!
Deals and Offers
An easy first step is to use this new platform to distribute offers and deals. Since Google Plus Local pages show up in local pack rankings that means that your prospects will have immediate access to an offer that may entice them to visit your business.
Build a Community
In today’s competitive online landscape it’s important to start building your community right away. That means you should be responding to any posts that people make on your Google Plus Local page as well as share relevant news about your business brand to prospective consumers. You should also start commenting on other Google Plus pages as your business. This helps you build awareness of your brand by reaching people who may not already be aware of your business. You can also be a content curator and share relevant pieces of information that are related to your industry. This allows you to give back to people who visit your page while not focusing on selling them. By providing them value through content curation, you establish yourself as an expert in your field and make it easier to break down the walls that would prevent a prospect from turning into a customer. These community building tactics help you leverage power of social media while at the same time building your online brand.
Google Authorship and Google Publisher Markup
In case you haven’t heard, Google is moving aggressively towards semantic search. In this new world it’s important to create semantic association between your brand and webpage and physical business location. Luckily Google Plus Local was designed to help facilitate just that. Rather then reinvent the wheel here are two fantastic and easy to understand guide to setting up publisher and authorship markup.
Extra Resources:
How to Use Google Plus for Business – This is an excellent Google Plus page that shares relevant information on how to use Google Plus for business.
How To Optimization Your Google + Business Page – This post on the HubSpot blog shares 5 relevant tips to help you get the most out of your Google Plus Local page.
Lastly here is a SliderShare presentation that contains the information from HubSpot’s “How to Use Google+ for Business eBook”:
Every year, David Mihm conducts a survey that asks some of the leading experts in local search to rank different factors that can impact a business’s ranking on Google’s local search results. While the findings are extremely helpful to those familiar with search engine optimization, they can be confusing to the average local business owner. This post breaks down the top 10 local search ranking factors into layman’s terms. You can find the original report HERE.
1. Proper Category Associations Categories associated with a Google Places page need to be relevant to the business. One of the ways Google knows if the category is relevant to the business is to crawl the site that is linked to that Google Places page and look for keywords that are associated with the chosen categories.
Example: If a Google Places page has Plumber and HVAC Service selected as categories then there needs to be a significant content relating to BOTH of those categories on the linked website. If content relates to only one category (or neither), then that business’s ranking will suffer.
2. Physical Address in City of Search
A business’s physical address must be in the city for which it is listed. Yes, sometimes a business can be found in searches for surrounding cities or towns but that is the exception, not the rule.
3. Consistency of Structured Citations Structured citations are defined as a business’s listing on online directories like Yelp, SuperPages, Merchant Circle, or others. Thus, the business’s information needs to be consistent across all structured citations. For the purposes of search engines business information is defined as: name, address and phone number (NAP). It can also include the business website. Consistency, often the format used for addresses, is defined as “exactly the same.” If a Google+ Local page is listed as:
Express Auto Care
3540 Harbor Boulevard
Suite 305
Costa Mesa, CA 92626
It could cause some problems if its Yelp page is listed as:
Express Auto Care Service
3540 Harbor Blvd
Ste. 305
Costa Mesa, CA 92626
Between the two addresses listed above, there are three inconsistencies. Did you notice all of them?
4. Quality/Authority of Structured Citations Again, a “structured citation” is a business’s directory listing.
The quality of a citation refers to how well it’s optimized – or completely filled out with relevant, keyword- rich content, and media (pictures & video, if applicable). If the directory provides a field for information, it should be filled out.
Generally speaking, the authority of a citation refers to how trustworthy Google believes that directory is. Below is a list of many authoritative citation sites:
5. HTML NAP Matching Place Page NAP Sounds confusing but it’s not. This simply means that the business name, address, and phone number (NAP) must:
Be displayed on the page of your website (in text – not in an image) that’s linked to your Google Places page AND
Match exactly the way it’s written on the Google+ Local page
6. Quantity of Structured Citations
Quantity of citations can be viewed like a popularity contest. The more directories a business is listed in, the better. Google likes to have sources that validate that a business does what it says it does on its Google Places page; this creates trust. If Google can find 10 trustworthy online directories for a business that verify the information on its Google+ Local page, then Google is more likely to display that business as a search result when compared to another business with fewer directory listings.
7. Domain Authority of Website Just like Google wants to see authoritative citations for a business, it also likes to see an authoritative website linking to the business’s Google Places page.
Click HERE for a free tool from moz.com that is used to check a website’s authority. Any score over 40 would be considered desirable.
8. Individually Owner-verified Google+ Local page
Refers to a Google+ Local page for a business which has been claimed and PIN verified by someone from that business or by someone who is doing the SEO for that business. A verified listing is much more trustworthy than one that has not been verified.
9. City, State in Places Landing Page Title
The page on the local business’s website (usually the homepage) that is linked to the Google+ Local page needs to have the “City, ST” in its title tag.
Title tags are created when a webmaster first creates a website or a new page on that website;
When writing a title tag for a page, it needs be relevant to the content on that page.
See below for a screenshot of a search performed on Google for “Dentist Los Angeles.” It’s not surprising to see that the letter “A” result is using this tactic on their website. You can view any page’s title tag by hovering over that page’s tab at the top of your browser (see mouse circled in red).
10. Proximity of Address to the Centroid
Google’s centroid is defined as the geographical center of a city or town. The closer a business is to the centroid, the better chance it has to rank well for a search including that city name. When searching for “Painting Company Costa Mesa” the painting companies near the center of Costa Mesa stand a better chance of ranking well.
However, if the searcher is physically located in Costa Mesa, using only “Painting Company” will work fine. Google will use searchers physical location as a starting point for the search rather than the Costa Mesa centroid and the painting companies that are physically located close to searcher location will have an advantage.
If you are a local business owner and want to know more about the details of the local search ranking factors or simply want some more information on how we can help your business rank high on Google search results, give us a call at (877) 635-6225.
